Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of our website https://webpulseseo.co.uk (“Website”) and your purchase of SEO audit and consultancy services from Web Pulse SEO (“we”, “our”, “us”). By using our Website or purchasing services, you agree to be bound by these Terms.

1. Company Information

Web Pulse SEO
🌐 https://webpulseseo.co.uk
📧 hello@webpulseseo.co.uk
📍 32 Bede Road, CV128HE

2. Services Provided

We provide professional SEO audit and consultancy services. Our services include, but are not limited to:

We do not guarantee specific results (such as search engine rankings), as these are influenced by external factors beyond our control.

3. Ordering & Payments

  • Services can be purchased directly via our Website.
  • Payments are required in full upfront before work commences.
  • We accept payments through secure third-party payment providers.
  • Once payment is received, you will receive confirmation via email.

4. Delivery of Services

  • SEO audit reports are typically delivered by email in PDF format (or agreed alternative) within the timeframe specified on the service description page.
  • Delivery times are estimates and may vary depending on project complexity and client cooperation.
  • Clients are responsible for providing accurate information and any required access to complete the audit.

5. Refunds & Cancellations

  • You may cancel your order within 14 days of purchase under UK Consumer Contracts Regulations, provided that work has not yet begun.
  • Once work on your audit has started, refunds are not available.
  • If you believe there is an issue with the service provided, please contact us so we can work to resolve it.

6. Client Responsibilities

  • Clients must ensure all information provided is accurate and up to date.
  • Clients agree to provide necessary access (e.g., CMS, Google Search Console, analytics platforms) when requested to complete audits.
  • Clients are responsible for implementing audit recommendations; we provide advice and analysis, but implementation lies with the client.

7. Our Responsibilities & Limitations

  • We will deliver services with reasonable care, skill, and professionalism.
  • We are not liable for:
    • Losses resulting from failure to implement recommendations.
    • Indirect or consequential damages (such as loss of revenue, profits, or opportunities).
    • Factors beyond our control (e.g., search engine algorithm changes, third-party platform issues).

8. Intellectual Property

  • All SEO audit reports and deliverables remain our intellectual property until full payment is received.
  • Upon full payment, the client is granted a licence to use the deliverables for their own business purposes.
  • Clients may not resell, distribute, or reproduce our materials without written permission.

9. Confidentiality

  • We treat all client information, including CMS or Google Search Console access, as strictly confidential.
  • Both parties agree not to disclose confidential information to third parties without written consent, unless required by law.

10. Data Protection

  • We handle personal data in accordance with our Privacy Policy.
  • Clients are responsible for ensuring they have the right to share access credentials and data with us.

11. Termination of Services

We reserve the right to refuse or terminate services if:

  • The client breaches these Terms, or
  • Providing services would place us in legal or ethical conflict.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Amendments

We may update these Terms from time to time. Updated versions will be posted on our Website with a revised “Effective Date.”

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